Privacy Policy

1. Introduction

Rise Sports Complex is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

• Account Info: Name, email, phone number, birth date (of athlete), and guardian details.
• Payment Info: Collected and processed securely via Stripe or Glofox; we do not store card details.
• Usage Data: Site activity, pages visited, and interaction data (via cookies or analytics tools).

3. How We Use Your Data

We use the information we collect to:

• Register athletes for programs and memberships
• Communicate important updates to guardians
• Provide access to your account and bookings
• Process payments and financial assistance
• Improve our website and services

4. Children’s Privacy

We do not allow children under 18 to create accounts. All accounts must be created and managed by a parent or legal guardian. Personal information of child athletes is collected solely for program participation and is handled with strict confidentiality.

5. Data Sharing

We do not sell or rent your data. Information may be shared with trusted third‑party providers (e.g., Glofox, Stripe) solely for the purpose of delivering our services. These providers are contractually obligated to protect your data.

6. Cookies & Tracking

We use cookies to personalize your experience and analyze traffic. For more details, see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your information. While no method of transmission is 100% secure, we work with verified platforms to ensure your data is protected.

8. Your Rights

You have the right to access, correct, or delete your personal data at any time. To make a request, contact us at info@risesportscomplex.com.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately upon publication.